This listing is for a single-sided custom wood Christmas ornament. Each ornament is sanded smooth and finished with our mixture of organic Jojoba Oil and Beeswax. Each ornament will include a hemp string and will come in a Kraft paper box ready to be gifted.
The ornament is roughly 2.9" in diameter and 1/8" thick
WOOD TYPES -
The following wood types are available for this listing: Cherry, Maple, Paduak, Walnut and White Oak (Refer to the listing photos to see the options.) Please note that wood is unique and can vary from piece to piece.
"As Shown - See Note":
If you'd like the ornament engraved like it is in the listing photo, select "As Shown - See Note" in the Design drop-down menu. Then, let us know what name and year you'd like engraved either in the "Add your personalization" box on the listing page, or in the "Note to Seller" box at checkout.
"Custom - See Note":
Want a design different than shown in the listing photo? Let us know what you'd like either in the "Add your personalization" box on the listing page, or in the "Note to Seller" box at checkout.
**If you have any questions, please don't hesitate to leave us a message in the "Note to Seller" box at checkout.**
We accept direct checkout through Etsy and also Paypal, both will allow you to pay with any major credit cards.
If you want to cancel your order, just email us and we can work it out. Orders can not be cancelled if the item has already been made.
PLEASE NOTE THE FOLLOWING:
Everything is made to order.
Most items will ship within 5-10 business days after your payment clears -- hopefully sooner! Please check your order for your shipping date.
If you have messaged us, and we haven't responded, please don't hesitate to CONTACT US AGAIN! We are a husband and wife business and we try to do our best to stay on top of everything.
**IMPORTANT - YOU MAY SEE A PRE-SHIPMENT NOTIFICATION A FEW DAYS BEFORE YOUR ITEM IS PHYSICALLY DROPPED OFF AT THE POST OFFICE.**
International customers may be required to pay customs charges or taxes before their item can be delivered. It is the BUYER'S RESPONSIBILITY to pay these charges.
If you need your item rushed or have a deadline, please send us a message and we will do our best to accommodate you.
If you have any questions, please don't hesitate to ask!
Bret & Kerri Tarnowski
Owners of Hart Wood Co.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
-- RING RETURNS and EXCHANGE POLICIES --
Rings WITHOUT personalization/engraving can be returned, as long as they are still in new condition and unworn.
Rings WITHOUT personalization/engraving can be exchanged. The buyer will be responsible for sending the ring back. Then, we will give the buyer a coupon code to use at checkout, for 90% off, so he/she can purchase a new ring.
Rings WITH personalization cannot be returned.
Rings WITH personalization/engraving can be exchanged. The buyer will be responsible for sending the ring back. Then, we will give the buyer a coupon code to use at checkout, for 50% off, so he/she can purchase a new ring.
We stand behind our items. If your item breaks or does not perform as expected, send us a message and we will make it right!
We love custom work. If you are looking for a particular item and cannot find it on Etsy, just send us an email or start up a conversation.